This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

any new messages are going directly to my trash folder

  • 1 reply
  • 0 have this problem
  • Last reply by arlev

kdfink1
kdfink1
more options

any new messages are going directly to my trash folder

any new messages are going directly to my trash folder

All Replies (1)

arlev
arlev
more options

Are these from emails that are in your address book?

You could set up a filter (Three lines/Tools/Message Filters) so that every email address in your address book goes to a specific folder, not trash. That would be a work around but it doesn't solve the problem.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.