This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Constant crashing

more options

I keep constantly crashing, multiple times. Here are my latest crash IDs:

bp-0095be94-4487-4e51-b895-8bfe30250106

bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106

bp-46a54455-3bd3-4eb1-8cdf-887300250106

bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106

bp-f307e36d-2c7b-4fad-9166-47cef0250106

bp-3e823f9a-bcb3-458f-b149-94a110250106

I keep constantly crashing, multiple times. Here are my latest crash IDs: bp-0095be94-4487-4e51-b895-8bfe30250106 bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106 bp-46a54455-3bd3-4eb1-8cdf-887300250106 bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106 bp-f307e36d-2c7b-4fad-9166-47cef0250106 bp-3e823f9a-bcb3-458f-b149-94a110250106

All Replies (3)

more options

bump !

Helpful?

more options

Interesting info from AI results. https://www.google.com/search?client=firefox-b-1-d&q=MOZ_CRASH+Reason+%28Sanitized%29+out+of+memory

Have you tried with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Windows home or pro? If Windows Pro version, try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Just for S&Gs post a screenshot of your performance tab from task manager.

Modified by jonzn4SUSE

Helpful?

more options

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.