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Jakey: how do i get firefox to reconized my up-dated flash player

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by MJBDesigns

AnonymousUser
AnonymousUser
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I used the recommended web site to get my updated flash player. When I open My add-ons list it says I have Shockwave Flash 10.0.452 loaded and enabled, also Shockwave for directors 11.56.606 loaded and enabled.as well as Adobe Acroboat 9.32.163 loaded and enabled. When I try to load and play a game on facebook I am told my flashplayer needs to be updated.

I used the recommended web site to get my updated flash player. When I open My add-ons list it says I have Shockwave Flash 10.0.452 loaded and enabled, also Shockwave for directors 11.56.606 loaded and enabled.as well as Adobe Acroboat 9.32.163 loaded and enabled. When I try to load and play a game on facebook I am told my flashplayer needs to be updated.

All Replies (3)

MJBDesigns
MJBDesigns
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Try reinstalling Flash from http://www.get.adobe.com/flashplayer. Or make sure that the Add-Ons Blocklist is not installed as that could block access to Flash

TXGuy
TXGuy
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~~red:Blocklist~~ The add-ons blocklist is not blocking Adobe Flash. Here is the current blocklist: https://www.mozilla.com/en-US/blocklist/ What the blocklist does: https://support.mozilla.com/en-US/kb/Add-ons+Blocklist

~~red:More Information requested~~ You appear to have the most recent version of Adobe Flash (ver. 10.0.45.2)

Do you have a Flash blocking add-on like NoScript or FlashBlock?

You can post a reply with all of your extensions by following these instructions and pasting the results in your reply: Use the Troubleshooting Information page to help fix Firefox issues

Also include your user-agent in your reply; Help > About Mozilla Firefox. Copy and paste the entire user-agent. It will look something like this (yours may be longer/have more items:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

See: http://en.wikipedia.org/wiki/User_Agent

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do you have only one Flash plugin listed in Tools > Add-ons > Plugins Such an error can be caused by the presence of an older Flash plugin that is installed in the plugins folder in the Firefox program folder.

See also Install the Flash plugin to view videos, animations and games and http://kb.mozillazine.org/Flash