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"SyntaxError: unterminated literal string" message received when opening new window or tab

  • 5 replies
  • 3 have this problem
  • 5 views
  • Last reply by Tim

AnonymousUser
AnonymousUser
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I receive this message every time I open Firefox the first time online, and with each new window or tab I open after that. I don't receive the message more than once if I only work in the original window. Other than the usual updates that always go on, I haven't added or deleted anything from my system.

This happened

Every time Firefox opened

== Not sure exactly when.

I receive this message every time I open Firefox the first time online, and with each new window or tab I open after that. I don't receive the message more than once if I only work in the original window. Other than the usual updates that always go on, I haven't added or deleted anything from my system. == This happened == Every time Firefox opened == Not sure exactly when.

All Replies (5)

Tim
Tim
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Do you get the error if you start FF in Safe Mode? https://support.mozilla.com/en-US/kb/Safe+Mode

AnonymousUser
AnonymousUser Question owner
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I've tried starting Firefox multiple times both regular and safe modes. I do not get the error when starting in safe mode.

Tim
Tim
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Since it doesn't happen in safe mode it is likely being caused by an extension. Please disable 1 by 1 until you find the cause http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+theme...

AnonymousUser
AnonymousUser Question owner
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I found the extension causing the problem. It is MyPoints Point Finder 1.300.306. I tried updating it, but there are none available. It is currently disabled. Would removing it be a better strategy, or leave it disabled until an update is available?

Tim
Tim
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Keeping it disabled is fine