This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why isn't my refresh button working?

  • 5 replies
  • 31 have this problem
  • 10 views
  • Last reply by PackMule64

AnonymousUser
AnonymousUser
more options

I am a web developer. I have been using FireFox as my development browser for years, without any problems I might add. Yesterday, I noticed after making changes to a client's website, those changes were not being displayed after hitting the refresh button. The page appears as though it refreshes, however the changes are not reflected in the display nor in the source code. If I clear the browsers cache and reload the page it works, although this is obviously unacceptable for development purposes.

This happened

Every time Firefox opened

== Yesterday

I am a web developer. I have been using FireFox as my development browser for years, without any problems I might add. Yesterday, I noticed after making changes to a client's website, those changes were not being displayed after hitting the refresh button. The page appears as though it refreshes, however the changes are not reflected in the display nor in the source code. If I clear the browsers cache and reload the page it works, although this is obviously unacceptable for development purposes. == This happened == Every time Firefox opened == Yesterday

All Replies (5)

JYOuyang
JYOuyang
more options

Have you tried Ctrl-F5 (i.e. Refresh and override the cache)? Does this happen on all pages?

AnonymousUser
AnonymousUser Question owner
more options

I am having this problem and I think its because there is domain forwarding with masking. When I hit refresh it doesn't refresh the actual code. When I go to the exact address, it has changed.

AnonymousUser
AnonymousUser Question owner
more options 
it recently started and at a bad time too
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can reload the page and bypass the cache with: 

* Press and hold  Shift  and left-click the  Reload  button.
* Press  Ctrl  +  F5  or press  Shift  +  Ctrl  +  R  (Windows,Linux)
* Press  Shift  +  Cmd  +  R  (MAC)

See Keyboard shortcuts - Perform common Firefox tasks quickly and Use mouse shortcuts to perform common tasks in Firefox

PackMule64
PackMule64
more options

Yeah, this just started with FF 6.0. This really sucks, I use FF for developing and if it doesn't show changes then it is useless. I tried all the suggestions above and none worked. I hope they fix this very soon.