This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Want to import from IE but the "Import" option on the File menu is inactive. Why??

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by Noam

Noam
Noam
more options

I want to import settings from my old IE to my new FF but the "Import" option on the File menu is inactive (Grey - cant choose it). Why?? How do I active it?

I want to import settings from my old IE to my new FF but the "Import" option on the File menu is inactive (Grey - cant choose it). Why?? How do I active it?

Modified by Noam

All Replies (1)

Noam
Noam Question owner
more options

Solved. The FF was in "Never remember history" on Privacy tab. Changing it to "Remember history" activated the Import option.