This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In 3.6.8,One web page turns into 10 or more reloaded pages of the same in my history, how to fix?

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

more options

This happens mainly when I'm in a MSN web page. For instance, I'll click on a link in the news section, and I'll notice that once the page is loaded the loading circle is still spinning...and spinning...and spinning. When I go to use the Back button, nothing happens. I look at the history and 10 copies and counting of that same page are listed there.

Please advise as to how to fix. It's kind of annoying.

Thanks!

This happens mainly when I'm in a MSN web page. For instance, I'll click on a link in the news section, and I'll notice that once the page is loaded the loading circle is still spinning...and spinning...and spinning. When I go to use the Back button, nothing happens. I look at the history and 10 copies and counting of that same page are listed there. Please advise as to how to fix. It's kind of annoying. Thanks!

All Replies (1)

more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Create a new profile as a test to check if your current profile is causing the problems See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox