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in facebook when I click on a set of pictures I only get a blank screen and no picture. works ok using internet explorer

  • 2 replies
  • 4 have this problem
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  • Last reply by cor-el

gumboot
gumboot
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This only started happening in the last couple of weeks. In facebook when someone posts some new pictures and you click on the title of the pictures, it shows all of them in thumbnail size, when you click on the first one it expands that picture and then you can scroll thru them all one larger picture at a time. Now when I do that the picture does not expand and I get a screen with only the add coment box and blank where the picture should be. If I use internet explorer as my browser this all works good.

This only started happening in the last couple of weeks. In facebook when someone posts some new pictures and you click on the title of the pictures, it shows all of them in thumbnail size, when you click on the first one it expands that picture and then you can scroll thru them all one larger picture at a time. Now when I do that the picture does not expand and I get a screen with only the add coment box and blank where the picture should be. If I use internet explorer as my browser this all works good.

All Replies (2)

Be.Perlmutter
Be.Perlmutter
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Tools -> Options -> Content -> Make sure the second check box down ("Load Images Automatically") is checked. -> Restart Firefox might be necessary.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Check the image exceptions: Tools > Options > Content: Load Images: Exceptions - See Settings for web content, pop-ups, fonts, and languages

A way to see which images are blocked is to click the favicon (Site Identification icon) on the left side of the location bar.
A click on the "More Information" button will open the Security tab of the "Page Info" window (also accessible via "Tools > Page Info").
Open the Media tab of the "Page Info" window.
Select the first image and scroll down though the list with the Down arrow key.
If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

See also Fix problems that cause images to not show and http://kb.mozillazine.org/Images_or_animations_do_not_load