This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox 3.6.8 will play html5 ogg media locally but not online-mime type problem?

  • 1 reply
  • 46 have this problem
  • 2 views
  • Last reply by cor-el

clydehw
clydehw
more options

I can play html5 embedded video ogg media .ogv in an html file locally on computer with FireFox 3.6.8 but not when online. Apparently this is related to server side issue with incorrect configured mime type. There is no expected fall back to Flash but instead a black video box appears with x in the middle(some kind of error signal).

The issue concerns Yahoo small business web hosting but so far no support is forthcoming it seems.

Any suggestions would be helpful.

I can play html5 embedded video ogg media .ogv in an html file locally on computer with FireFox 3.6.8 but not when online. Apparently this is related to server side issue with incorrect configured mime type. There is no expected fall back to Flash but instead a black video box appears with x in the middle(some kind of error signal). The issue concerns Yahoo small business web hosting but so far no support is forthcoming it seems. Any suggestions would be helpful.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The server needs to send the .ogv files with the correct MIME type.

See https://developer.mozilla.org/En/Media_formats_supported_by_the_audio_and_video_elements