This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have windows 7 and internet explorer and i need mozilla and its not downloading.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by TonyE

lemons8288
lemons8288
more options

When i try to download Mozilla it brings up a box that says run or save so i hit run. After it does its thing it brings up another box that says run or dont run so i hit run and then it says extracting and nothing happens. I need Mozilla for my job and all I have is Internet explorer.

When i try to download Mozilla it brings up a box that says run or save so i hit run. After it does its thing it brings up another box that says run or dont run so i hit run and then it says extracting and nothing happens. I need Mozilla for my job and all I have is Internet explorer.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Have you tried saving the setup file instead an then manually running the file that was saved?