This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

black stripe among toolbars

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

pvcreighton
pvcreighton
more options

There is an empty black stripe above my Google toolbar. Why? How do I get rid of it?

There is an empty black stripe above my Google toolbar. Why? How do I get rid of it?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Issues with a black (empty) toolbar can be caused by a plugin or an extension that is not compatible with Firefox 3.6 and isn't working properly anymore.

A toolbar like the "ZoneAlarm Spy Blocker Plugin Stub for 32-bit Windows" and other toolbars like "Ask.com" or "My Web Search" can cause this issue.

See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

See also View > Toolbars