This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Open FF3.6.12, get "Unresponsive Script" chrome://bp/content/bp.js.857

  • 1 reply
  • 56 have this problem
  • 3 views
  • Last reply by cor-el

scobb125
scobb125
more options

This unresponsive script message appears when I click on FF icon to open FF. I have tried both answers ('Continue' OR 'Stop Script') as well as simply closing the error box without selecting either option. After responding or closing the error box, I am able to open FF browser. However this happens each time I try to open FF or change sites. I use Moz's NoScript 2.0.51. I tried updating the plugin and Mozilla said 'Plugin Finding Service Error We've encountered an error. Please try your request again later. Grateful for any help...

This unresponsive script message appears when I click on FF icon to open FF. I have tried both answers ('Continue' OR 'Stop Script') as well as simply closing the error box without selecting either option. After responding or closing the error box, I am able to open FF browser. However this happens each time I try to open FF or change sites. I use Moz's NoScript 2.0.51. I tried updating the plugin and Mozilla said 'Plugin Finding Service Error We've encountered an error. Please try your request again later. Grateful for any help...

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by an extension (bp?) that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems