This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox keeps crashing!!! WTF

  • 2 replies
  • 76 have this problem
  • 5 views
  • Last reply by cor-el

jbaker.tx
jbaker.tx
more options

FIREFOX keeps crashing and I cant use it. Please help

FIREFOX keeps crashing and I cant use it. Please help

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_the_most_accurate_help_with_your_Firefox_crash

Type about:crashes in the URL bar and hit Enter. Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you start Firefox in Safe mode ?

See also http://kb.mozillazine.org/Firefox_crashes