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How can we download Mozilla Firefox 3.6.x?

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  • 255 have this problem
  • 26 views
  • Last reply by Stratus

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We are trying to access FAFSA (Federal Student Aid site) and FAFSA has detected a "connectivity with the Browser" problem. It recommends linking to a browser update. For our computer (Windows XP op sys) FAFSA says the suported browsers are 3.5.x and 3.6.x, and provides a link: http://wwwmozilla.com/firefox. When I go there, the available free upgrade is Mozilla Firefox 3.5.13. I downloaded this (I am dialup connection, so it takes a while and perhaps THAT is the connectivity problem, don't know). A week later, Firefox wanted to upgrade and it upgraded my 2.0 Firefox (installed Feb '08). So, now, I don't know whether to download, again, the 3.5.13, in order to connect with FAFSA.

We are trying to access FAFSA (Federal Student Aid site) and FAFSA has detected a "connectivity with the Browser" problem. It recommends linking to a browser update. For our computer (Windows XP op sys) FAFSA says the suported browsers are 3.5.x and 3.6.x, and provides a link: http://wwwmozilla.com/firefox. When I go there, the available free upgrade is Mozilla Firefox 3.5.13. I downloaded this (I am dialup connection, so it takes a while and perhaps THAT is the connectivity problem, don't know). A week later, Firefox wanted to upgrade and it upgraded my 2.0 Firefox (installed Feb '08). So, now, I don't know whether to download, again, the 3.5.13, in order to connect with FAFSA.

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The best thing to do would be to remove the Mozilla Firefox off of the computer. Please be sure that you have another browser on the computer before doing this.

Go to Start > Control Panel > Add/Remove a Program. Once there, find Mozilla Firefox. When you click on it, you should see a remove or uninstall button appear. Please remove it.

Once done, you can open a browser and go to www.firefox.com and click on the free download button.

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