This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a message that says my firefox version does not protect against online attacks. There is an offer of a fast and free download. Is this a legitimate offer? in English

  • 5 replies
  • 13 have this problem
  • 5 views
  • Last reply by cor-el

more options

When I open my firefox browser there is a message on the screen that says that my current firefox does not protect against online attacks. There is an option to click on a download that is quick and free. How do I know if this is a legitimate offer from firefox?

When I open my firefox browser there is a message on the screen that says that my current firefox does not protect against online attacks. There is an option to click on a download that is quick and free. How do I know if this is a legitimate offer from firefox?

All Replies (5)

more options

Your user agent string shows that you are using Firefox 2.0.0.14, this is an old and unsupported version of Firefox. One of the key protection features of Firefox 2.0.0.14 no longer works, so you will no longer be warned if you visit a suspect/malicious site. You should upgrade to the current release version, Firefox 3.6.13 available from http://www.mozilla.com

more options

I am using firefox 5.01 I keep getting an urgent message that my version of firefox is not protected from online attacks. What should I do?

more options

So what should i do to protect my version 5.01 from online attacks?

more options

where are the 2 answers?

more options

You can update to Firefox 6 via (Firefox >) Help > About