This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Synaptics Pointing Device two finger scrolling randomly fails in Firefox 4 RC

  • 3 replies
  • 105 have this problem
  • 1 view
  • Last reply by armouredway

gnfnrf
gnfnrf
more options

I have an HP Envy laptop with a multitouch pad that uses two-finger scrolling gestures. In Firefox 4 RC, this gesture stops working from time to time. I do not believe the touchpad drivers are at fault, since gestures continue to work in other applications and I have restarted the device to no avail. Restarting firefox clears the problem. I did not have this problem in Firefox 3.6.x.

I have an HP Envy laptop with a multitouch pad that uses two-finger scrolling gestures. In Firefox 4 RC, this gesture stops working from time to time. I do not believe the touchpad drivers are at fault, since gestures continue to work in other applications and I have restarted the device to no avail. Restarting firefox clears the problem. I did not have this problem in Firefox 3.6.x.

All Replies (3)

gnfnrf
gnfnrf Question owner
more options

Partial Solution!

I have determined the cause of this problem (though I can't be sure it is the only cause of the problem.) If there is a .pdf file open in any tab, two finger scrolling stops working except for that tab. Closing the tab also solves the problem.

However, this just means that I have a more specific bug to report, then, that the scrolling gestures do not function properly when a .pdf is open (with Acrobat viewer) in any tab.

astrobill
astrobill
more options

Not sure if they automatically take bugs reported in these forums over to the Bugzilla site or not....let's hope so.

armouredway
armouredway
more options

THANK YOU!! Man, that was really bugging me. Noticed that it still worked fine in Thunderbird and that's when I figured out it was Firefox. Closing the PDF tab and now it's working like a charm.