This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Crashes when redirected automatically.

  • 1 reply
  • 20 have this problem
  • 6 views
  • Last reply by Rick_WCA

JetF6
JetF6
more options

This problem only started happening just today, before and after I downloaded Firefox 4 (I had 3.616).

When I try accessing the internet here at the college, it will automatically redirect Firefox to a web security page set-up by the college (titled "Web Authentication Request") that requires a personal school ID and password to allow access, and now, since I can't access the net through Firefox alone, I'm having to use Safari to log myself in before using it.

Everytime it gets redirected, is crashes only maybe half a second after "Web Authentication Request" appears, and never finishes loading the page before it crashes.

I dunno what is going on, but it never happened until yesterday, and since it's a redirect, I can't exactly provide much for you

This problem only started happening just today, before and after I downloaded Firefox 4 (I had 3.616). When I try accessing the internet here at the college, it will automatically redirect Firefox to a web security page set-up by the college (titled "Web Authentication Request") that requires a personal school ID and password to allow access, and now, since I can't access the net through Firefox alone, I'm having to use Safari to log myself in before using it. Everytime it gets redirected, is crashes only maybe half a second after "Web Authentication Request" appears, and never finishes loading the page before it crashes. I dunno what is going on, but it never happened until yesterday, and since it's a redirect, I can't exactly provide much for you

All Replies (1)

Rick_WCA
Rick_WCA
more options

I have a similar problem with my school's wireless authentication system. The crash also occurs on Linux (Ubuntu) and Windows systems with Firefox 4.0 - so this is not a MacOS-specific crash.

On Ubuntu, I get the same crash with 3.6.16 that I do with 4.0, but I cannot get the same crash on 3.6.15 or earlier.

I was able to send in a crash report (I think) by allowing Firefox to crash to the crash report dialog, authenticating with another browser, and then allowing Firefox to continue to submit its report after being authenticated.