This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My finger print scanner for logging on to web pages no longer works in firefox 4

  • 1 reply
  • 15 have this problem
  • 3 views
  • Last reply by TonyE

tylerclrk
tylerclrk
more options

My laptop has a finger print scanner that manages passwords. You scan your finger to log on to various pages or accounts instead of typing in the log in information. It worked flawlessly in the older version of Firefox, but since upgrading to Firefox 4 it no longer works. I checked and it still works with Windows.

My laptop has a finger print scanner that manages passwords. You scan your finger to log on to various pages or accounts instead of typing in the log in information. It worked flawlessly in the older version of Firefox, but since upgrading to Firefox 4 it no longer works. I checked and it still works with Windows.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Is the a Digital Persona fingerprint scanner, also used in teh HP SimplePass Identity Manager? If do the company that make the bioscanner have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388