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scroll bars & buttons are missing from a Salesforce.com page

  • 2 replies
  • 18 have this problem
  • 1 view
  • Last reply by jlmorgan

jlmorgan
jlmorgan
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I use Salesforce for tracking leads and accounts. There is a reminder page that is now missing vertical and horizontal scroll bars and buttons. These help me know who I have to contact, who has been contacted and can therefore be removed from the list. I can't scroll down nor dismiss completed items.

I use Salesforce for tracking leads and accounts. There is a reminder page that is now missing vertical and horizontal scroll bars and buttons. These help me know who I have to contact, who has been contacted and can therefore be removed from the list. I can't scroll down nor dismiss completed items.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

jlmorgan
jlmorgan Question owner
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I cleared the cache, reset the zoom, more than once, and this did not fix the problem.

Now what?