Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Where did the Norton toolbar go between 4.0 and 4.0.1?

  • 2 replies
  • 90 have this problem
  • 1 view
  • Last reply by pw2much

gfh11
gfh11
more options

When I updated to Firefox 4.0 the Norton toolbar disappeared. Norton provided an update that cured the problem and the toolbar was again available. After updating to Firefox 4.0.1 the Norton toolbar is no longer available.

When I updated to Firefox 4.0 the Norton toolbar disappeared. Norton provided an update that cured the problem and the toolbar was again available. After updating to Firefox 4.0.1 the Norton toolbar is no longer available.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788

pw2much
pw2much
more options

I had the same problem but I also went to Norton Community page to find out what they are doing about it and found a fix that they came up with in the discussions at this location: http://community.norton.com/t5/Norton-Internet-Security-Norton/bd-p/nis_feedback which worked fine! then Firefox came out with FF 4.1 update and the Norton toolbar was gone again so for those who have the toolbar and FF4 stay there until they come up with another fix and keep an eye on the Norton's community page foe a new fix for the ff4.1! I Think Norton and Firefox should get together on this so they can keep up with each other?