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Firefox 4 could not be made to show bookmarks on Vista 64bit. I used system restore to get back to older version. Now Firefox won't open at all even after undoing system restore

lyndalive
lyndalive
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I use Vista 64 bit. Was fine with older Version of Firefox (3.6, I believe). Upgraded to Ver. 4. Couldn't access extensive bookmarks file or bookmarks toolbar. Tried all the Firefox help recs and they didn't work. Clicking the top button would give list of toolbars but when I tried to move to bookmarks toolbar the menu changed. Tried going thru tools and options and that didn't work. So decided to use System Restore to get old Firefox version back. Icons remained but program wouldn't open. Tried many ways, including start menu. Old version is still on program control file but only option is to uninstall. So went back to System Restore to get Vers. 4 back and it's not there. What to do?? I can use Google Chrome or Internet Explorer but I want all my 100's of bookmarks back. Thank you.

I use Vista 64 bit. Was fine with older Version of Firefox (3.6, I believe). Upgraded to Ver. 4. Couldn't access extensive bookmarks file or bookmarks toolbar. Tried all the Firefox help recs and they didn't work. Clicking the top button would give list of toolbars but when I tried to move to bookmarks toolbar the menu changed. Tried going thru tools and options and that didn't work. So decided to use System Restore to get old Firefox version back. Icons remained but program wouldn't open. Tried many ways, including start menu. Old version is still on program control file but only option is to uninstall. So went back to System Restore to get Vers. 4 back and it's not there. What to do?? I can use Google Chrome or Internet Explorer but I want all my 100's of bookmarks back. Thank you.

All Replies (1)

SafeBrowser
SafeBrowser
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Users are overusing and misusing System Restore!

System Restore:

  1. is a way of protecting the Windows environment
  2. may help to avoid a complete reinstall of the Windows Operating System.
  3. should never be used in place of un-installing an application and trying to replace it with an earlier version of that same application
  4. should generally be the LAST step in diagnosing/reversing a problem with the operation of Windows, BEFORE performing a complete reinstall of the Windows Operating System

See this and related articles on the Microsoft site: http://support.microsoft.com/kb/959063

Modified by SafeBrowser