This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just upgraded to Firefox 4--what happened to the secure site icon at bottom of page?

  • 1 reply
  • 52 have this problem
  • 2 views
  • Last reply by Helper7677

more options

I just upgraded from Firefox 3.6 to 4. There used to be a secure site icon at bottom right of secure pages. Clicking on the icon opened a window with all security info for that page. Now there is no icon. To get the same info I now have to click on the button in the address bar and then click again on the "more information" button. This is not intuitive and seems like a step backward. Is there a way to bring back the old secure site icon?

I just upgraded from Firefox 3.6 to 4. There used to be a secure site icon at bottom right of secure pages. Clicking on the icon opened a window with all security info for that page. Now there is no icon. To get the same info I now have to click on the button in the address bar and then click again on the "more information" button. This is not intuitive and seems like a step backward. Is there a way to bring back the old secure site icon?

All Replies (1)

more options

The padlock is no longer a part of Firefox; it can give users a false sense that a site is secure by not supplying all of the information about a site. Familiarize yourself with the Site Identity Button in Firefox:

You can install an add-on to show a padlock in the URL/Location/Address bar:




You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Adobe PDF Plug-In For Firefox and Netscape "9.4.2"
  • Shockwave Flash 10.2 r159 (new security update 10.3.181.14 released 2011-05-12)
  1. Check your plugin versions on either of the following links':
  2. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
    • After the installation, start Firefox and check your version again.
  3. Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.

Modified by Helper7677