This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When logon to HBO GO the screen fades and I can't enter anything

  • 2 replies
  • 74 have this problem
  • 2 views
  • Last reply by iceman322

more options

I go to HBO GO and logon via Directv and I created a HBOGO log ID. When I go back and logon (via diretv) the screen fades (not as bright) however I can't select anything for viewing. You have to have a subscription to HBO before you can use this site. I have mine through DirecTV

I go to HBO GO and logon via Directv and I created a HBOGO log ID. When I go back and logon (via diretv) the screen fades (not as bright) however I can't select anything for viewing. You have to have a subscription to HBO before you can use this site. I have mine through DirecTV

All Replies (2)

more options

Still happening with Firefox 5 on Windows 7 x64. We have Dish Network with an HBO subscription. Works fine in Internet Explorer 9 in a pinch.

Modified by silverbullet763

more options

Same problem with me, I can't logon with Firefox but I can with Chrome.