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Firefox keep asking me to apply a critical update, it tries for ever to connect to the update database without success .What can I do?

  • 3 replies
  • 12 have this problem
  • 2 views
  • Last reply by Xircal

Fabiana1269
Fabiana1269
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Since a week now, when I start Firefox a windows prompts me to apply critical updates, I click Next and the message says that it is trying to connect to the update database but this can also take the whole day showing attempts but not going anywhere. What can I do? Thanks

Since a week now, when I start Firefox a windows prompts me to apply critical updates, I click Next and the message says that it is trying to connect to the update database but this can also take the whole day showing attempts but not going anywhere. What can I do? Thanks

Chosen solution

You're welcome.

Could you please click the "Solved It" button next to the post which solved the problem for you? This will help others searching for a solution to the same question.

Thanks.

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All Replies (3)

Xircal
Xircal
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Please do the following.

  1. Go to Download Firefox 4.0.1 and download a fresh installation file to the desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.

After you complete the installation, go to the Plugins Check page and update those where necessary.

Fabiana1269
Fabiana1269 Question owner
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Xircal, thanks so much for your help. It was very useful. Have a great day.

)))
Xircal
Xircal
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Chosen Solution

You're welcome.

Could you please click the "Solved It" button next to the post which solved the problem for you? This will help others searching for a solution to the same question.

Thanks.