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firefox has disappeared frim my atrix . it had bn worki g perfectly until 3 days ago

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by lscm

lscm
lscm
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Atrix purchased 3/31/11 and working perfectly alone as well as while docked on lapdock. For the last 3 days am unable to use lapdock as it will no longer load and show atrix's co tent. Stays on motorola's logo and error message that HDMI cable is connected. Firefox is no longer avaiable as icon or as running app. It disappeared

Atrix purchased 3/31/11 and working perfectly alone as well as while docked on lapdock. For the last 3 days am unable to use lapdock as it will no longer load and show atrix's co tent. Stays on motorola's logo and error message that HDMI cable is connected. Firefox is no longer avaiable as icon or as running app. It disappeared

All Replies (2)

Kevin
Kevin
  • Moderator
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Sounds like a hardware failure. You should work with AT&T/Motorola about getting the faulty dock replaced.

http://www.motorola.com/Support/US-EN/Consumer-Support/Mobile-Phones/Motorola+ATRIX_4G

http://www.att.com/esupport/index.jsp?cv=102&cv=102

lscm
lscm Question owner
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yes, motorola is going to send a replacement dock. went through all the regular tech support hoops including a factory reset. no luck with att or motorola's suggestions. still doesn't explain why firefox disappeared.