This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am getting this error message when I try to log on to facebook: Access Denied You don't have permission to access "/D/2047/68479/000/origin.www.facebook.com/login.php?login_attempt=1" on this server. Reference #18.95e34cae.1308459052.47334da

terrizoo
terrizoo
more options

When I try to log on to Facebook, I get this error message. Access Denied You don't have permission to access "/D/2047/68479/000/origin.www.facebook.com/login.php?login_attempt=1" on this server.

Reference #18.95e34cae.1308459052.47334da

It started after I got the message that Facebook wasn't a trusted site and did I want to trust the site. I said yes. Now I can't sign in at all. Please help me.

I'm on a HP laptop with Windows XP

When I try to log on to Facebook, I get this error message. Access Denied You don't have permission to access "/D/2047/68479/000/origin.www.facebook.com/login.php?login_attempt=1" on this server. Reference #18.95e34cae.1308459052.47334da It started after I got the message that Facebook wasn't a trusted site and did I want to trust the site. I said yes. Now I can't sign in at all. Please help me. I'm on a HP laptop with Windows XP

All Replies (1)

David Tenser
David Tenser
more options

This seems like a problem with cached DNS entries and may not be related to Firefox. Please try the following:


  1. In Windows, press Start, then "Run..." (alternatively, hold down the Win key on your keyboard and press R)
  2. type "ipconfig /flushdns" without the quotes and press Enter
  3. In Firefox, navigate to www.facebook.com and if it still doesn't work, click reload (or press the F5 key on your keyboard).

Unrelated to your issue, it looks like you're using a very old version of Firefox. You should upgrade to the latest version, 9.0 -- just go to the Help menu and click Check for Updates. This link walks you through the process: https://support.mozilla.com/en-US/kb/Updating%20Firefox?s=updating+firefox&r=0&as=s#w_how-do-i-manually-check-for-updates

Modified by David Tenser