This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Updated to 5.0.1, Mozilla and Google Plus still says it's out of date.

  • 2 replies
  • 7 have this problem
  • 2 views
  • Last reply by ValkyrieDMN

ValkyrieDMN
ValkyrieDMN
more options

I got an invite to Google Plus. When I went to the site, it said my Firefox was out of date and needed updating. So I did, to 5.0.1 Even my "about Firefox" says it's up to date. However, when I got to Google Plus it still says it's out of date and when I go to the Mozilla Firefox page it too says it needs updating.

I got an invite to Google Plus. When I went to the site, it said my Firefox was out of date and needed updating. So I did, to 5.0.1 Even my "about Firefox" says it's up to date. However, when I got to Google Plus it still says it's out of date and when I go to the Mozilla Firefox page it too says it needs updating.

Chosen solution

Same computer that you posted here with?

If so, your UserAgent string in Firefox is messed up by another program that you installed, and it says you are running Firefox 3.0.11, not Firefox 5.0.1.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Read this answer in context 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Same computer that you posted here with?

If so, your UserAgent string in Firefox is messed up by another program that you installed, and it says you are running Firefox 3.0.11, not Firefox 5.0.1.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

ValkyrieDMN
ValkyrieDMN Question owner
more options

Thank you! Worked like a charm, even though I thought I was never going to get through all that was to be reset.