This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have updated firefox to version 6.0. The add-on galley does not recognize it and I am unable to upgrade and install most add-ons.

schmitzel
schmitzel
more options

When tying to install new add-ons, a text appears that there is no support for firefox 3.0.7, assuming I am running that version instead of the recent 6.0. The stating mozilla/google webpage has a text saying that firefox is not up to date. After downloading and installing version 6.0, the text continues to appear in the homepage and add-ons are cannot be installed.

When tying to install new add-ons, a text appears that there is no support for firefox 3.0.7, assuming I am running that version instead of the recent 6.0. The stating mozilla/google webpage has a text saying that firefox is not up to date. After downloading and installing version 6.0, the text continues to appear in the homepage and add-ons are cannot be installed.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/websites+or+add-ons+incorrectly+report+incompatible+browser