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All my favorites are gone upon install of Firefox

  • 4 replies
  • 49 have this problem
  • 1 view
  • Last reply by boboj

boboj
boboj
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I clicked on the recommended instal button on www.onemodelplace.com and installed Modzilla Firefox 4.0.1 (x86en-US) and when I went back to my home page my whole list of favorites (100+) were gone and i need them back immediately in that I am a cancer patient and all my records are stored all through those favorites plus 15 years of other stuff that I need.

I clicked on the recommended instal button on www.onemodelplace.com and installed Modzilla Firefox 4.0.1 (x86en-US) and when I went back to my home page my whole list of favorites (100+) were gone and i need them back immediately in that I am a cancer patient and all my records are stored all through those favorites plus 15 years of other stuff that I need.

All Replies (4)

Techpug
Techpug
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Hello Boboj, I recommend you check out this link for help: http://support.mozilla.com/en-US/kb/Lost%20Bookmarks

Let me know if this doesnt work

boboj
boboj Question owner
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I am handicapped both physically and mentally and have everything about me stored in my favorites that are lost. I am also not really capable to deal with complex solutions. I need somebody to help me get these favorites back and walk me through the methods. Please help! My phone #702-818-3096 Bob

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can find the steps listed here to remove the file places.sqlite:

Help > Troubleshooting Information > Profile Directory: Open Containing Folder

You can make a backup of the bookmarks via:

  • Bookmarks > Show All Bookmarks > Import & Backup > Export HTML

Use Firefox > Bookmarks if you have the menu bar hidden and see the orange Firefox menu button.

  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if you need to access the hidden Menu Bar.
boboj
boboj Question owner
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Thanks to both of you for your help. I only went to Firefox because www.onemodelplace.com asked all it's members to do so. So far I don't like it much and still have not figured out how to make my bookmarks or favorites or whatever they are called show up. I may just dump Firefox because it has changed how my sick little brain has to work and my brain is not getting the advantages at all.