Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I change to 32 mode? I am using FF 6.0.

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options

Netflix advised me to change to 32 mode to correct Silverlight loading problem. Your more recent help is for FF 4 which does not apply to FF 6. The 'get info' does not result in a box you can tick for 32 mode. I have a Mac OS X 10.5.8 using FF 6.0. Please advise. Thanks Nirna

Netflix advised me to change to 32 mode to correct Silverlight loading problem. Your more recent help is for FF 4 which does not apply to FF 6. The 'get info' does not result in a box you can tick for 32 mode. I have a Mac OS X 10.5.8 using FF 6.0. Please advise. Thanks Nirna

All Replies (1)

more options
  1. Close Firefox
  2. Start the Finder and open the Applications folder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox