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Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ???

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  • 9 have this problem
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  • Last reply by wjbreu

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Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer"  ?????????????????

Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ?????????????????

Chosen solution

1st problem see http://kb.mozillazine.org/Firewalls

2nd problem, to close Firefox properly use File > Exit

not with the [x] in upper right corner which close window
see http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit
if restarting use "Restartless Restart" extension as mentioned there.


Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

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Chosen Solution

1st problem see http://kb.mozillazine.org/Firewalls

2nd problem, to close Firefox properly use File > Exit

not with the [x] in upper right corner which close window
see http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit
if restarting use "Restartless Restart" extension as mentioned there.


Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

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Thanks for the information. 1st problem-added firefox to firewall-fix it. 2nd problem-will try to get into that habit.

Thanks, Again