This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After downgrading to Firefox 3.6 "Open New Tab" button and link don't work.

  • 5 replies
  • 8 have this problem
  • 5 views
  • Last reply by cor-el

revemup55
revemup55
more options

After I downgraded to Firefox 3.6 I can't open a new tab with either the "Open New Tab" button nor the link under File.

After I downgraded to Firefox 3.6 I can't open a new tab with either the "Open New Tab" button nor the link under File.

Chosen solution

You're welcome

Read this answer in context 👍 0

All Replies (5)

James
James
  • Top 25 Contributor
  • Moderator
more options

If you have both the Tab Mix Plus and Greasemonkey extensions then you should update them as the previous version of them conflicted with each other with this.

revemup55
revemup55 Question owner
more options

Thanks, but I don't have either of them. Any other suggestions? Thanks again!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbOVO2/3.13.1.18107

See:

revemup55
revemup55 Question owner
more options

That was the problem. I uninstalled the Ask add on and now the button works. Thank you sooooo much!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You're welcome