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Firefox crashes as soon as I open it with "Firefox has stopped working". It then gives the below as the information. Any help is appreciated!

  • 1 reply
  • 15 have this problem
  • 1 view
  • Last reply by emanvander

pet323
pet323
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Problem signature: 

 Problem Event Name:	BEX
 Application Name:	firefox.exe
 Application Version:	7.0.0.4282
 Application Timestamp:	4e7bdb93
 Fault Module Name:	cscrhost.dll_unloaded
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	4d78d62a
 Exception Offset:	10007d63
 Exception Code:	c0000005
 Exception Data:	00000008
 OS Version:	6.1.7601.2.1.0.256.48
 
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789
Problem signature: Problem Event Name: BEX Application Name: firefox.exe Application Version: 7.0.0.4282 Application Timestamp: 4e7bdb93 Fault Module Name: cscrhost.dll_unloaded Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4d78d62a Exception Offset: 10007d63 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7601.2.1.0.256.48 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

All Replies (1)

emanvander
emanvander
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I have the same issue! same exception code, slightly different: 

 Fault Module Timestamp:	4c62882f
 Exception Offset:	1000740d
 Exception Code:	c0000005
 Exception Data:	00000008
 OS Version:	6.0.6002.2.2.0.768.3
 Locale ID:	1033
 Additional Information 1:	b2be
 Additional Information 2:	82109204b3973566ace818217390e302
 Additional Information 3:	6f72
 Additional Information 4:	aaa0d7621d0b633528c144c92eda2e5c