This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

after updating my firefox it crashes , it works for while but then when i try to open a new page it goes blank and i end up restarting my computer and everything works a little while but then the same thing happens , i don't kno how to fix it i need help.

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Andrew

Flare929
Flare929
more options

For instance I'll be on youtube.com watching videos but after a while. When i click on a different video it stops working, kind of like when I'm not connected anymore, but I'm still connected. After i restart or shut down then turn back on things work again for awhile. It doesn't seem like it's a specific website because it doesn't matter and after I restart the website works just fine for a while till it happens again.

For instance I'll be on youtube.com watching videos but after a while. When i click on a different video it stops working, kind of like when I'm not connected anymore, but I'm still connected. After i restart or shut down then turn back on things work again for awhile. It doesn't seem like it's a specific website because it doesn't matter and after I restart the website works just fine for a while till it happens again.

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Please see the following articles Firefox Hangs and Firefox Crashes