There is a 3 inch section of the window that will not recognize the mouse. It will not let you click on the icons or screen in any way in this section under the address bar. It is only in firefox where this is a problem
There is a 3 inch section of the window that will not respond or recognize the mouse. It will not let you click on the icons or screen in any way. This is the only program we are experiencing this problem with.
Chosen solution
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
All Replies (3)
Chosen Solution
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Thank you. I think I figured it out. Looks like it was the yahoo toolbar causing all the problems
You're welcome