This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to websites, seeing script errors, and being asked to approve certificates, All just started today

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

Jeff1216
Jeff1216
more options

Website worked this morning and then I had trouble opening Firefox and no websites would open.

Have been getting script erros the pass few days.

Have been requested to agree to certificates a revocation infomration request consistently appears.

McAfee through AOL has a problem and keeps trying to open Firefox to connect to the Internet

I am able to connect to AOL, but not Intern explorer of firefox.

Website worked this morning and then I had trouble opening Firefox and no websites would open. Have been getting script erros the pass few days. Have been requested to agree to certificates a revocation infomration request consistently appears. McAfee through AOL has a problem and keeps trying to open Firefox to connect to the Internet I am able to connect to AOL, but not Intern explorer of firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: