This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 2 have this problem
  • 92 views
  • Last reply by kokiyana

more options

I had a crash touble when the Web application we developped was running. The Web application is consisted of JSP,Javascrip and the server-side java program. I attched the crash message below,

AdapterDeviceID: 95cf AdapterVendorID: 1002 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1 AvailableVirtualMemory: 87441408 BuildID: 20110928134238 CrashTime: 1324777223 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1319700360 Notes: AdapterVendorID: 1002, AdapterDeviceID: 95cf, AdapterDriverVersion: 8.850.7.2000 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 68669 StartupTime: 1324710430 SystemMemoryUsePercentage: 95 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://dweb2/ropsweb/typhoon/typhoonTelegraph/ Vendor: Mozilla Version: 7.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 サービス プロバイダー : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP サービス プロバイダー : 2 : 1 :  
RSVP UDPv6 サービス プロバイダー : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP サービス プロバイダー : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7B655C11-9D4E-4F21-B03C-006AF7B82452}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7B655C11-9D4E-4F21-B03C-006AF7B82452}] DATAGRAM 7 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7B655C11-9D4E-4F21-B03C-006AF7B82452}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7B655C11-9D4E-4F21-B03C-006AF7B82452}] DATAGRAM 8 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{77648328-0D5E-4EA4-8BB0-11CC8EB4DC62}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{77648328-0D5E-4EA4-8BB0-11CC8EB4DC62}] DATAGRAM 6 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{371FC5CB-5583-42B7-9D12-4BA06450617E}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{371FC5CB-5583-42B7-9D12-4BA06450617E}] DATAGRAM 5 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{BCEE768D-6D41-4E65-BF36-5F62DEC74ED2}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{BCEE768D-6D41-4E65-BF36-5F62DEC74ED2}] DATAGRAM 0 : 2 : 2 : 

上記の他にプログラム不正終了時の状態についての技術情報がこのレポートに含まれます。

I had a crash touble when the Web application we developped was running. The Web application is consisted of JSP,Javascrip and the server-side java program. I attched the crash message below, AdapterDeviceID: 95cf AdapterVendorID: 1002 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1 AvailableVirtualMemory: 87441408 BuildID: 20110928134238 CrashTime: 1324777223 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1319700360 Notes: AdapterVendorID: 1002, AdapterDeviceID: 95cf, AdapterDriverVersion: 8.850.7.2000 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 68669 StartupTime: 1324710430 SystemMemoryUsePercentage: 95 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://dweb2/ropsweb/typhoon/typhoonTelegraph/ Vendor: Mozilla Version: 7.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 サービス プロバイダー : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP サービス プロバイダー : 2 : 1 : RSVP UDPv6 サービス プロバイダー : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP サービス プロバイダー : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{7B655C11-9D4E-4F21-B03C-006AF7B82452}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{7B655C11-9D4E-4F21-B03C-006AF7B82452}] DATAGRAM 7 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7B655C11-9D4E-4F21-B03C-006AF7B82452}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7B655C11-9D4E-4F21-B03C-006AF7B82452}] DATAGRAM 8 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{77648328-0D5E-4EA4-8BB0-11CC8EB4DC62}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{77648328-0D5E-4EA4-8BB0-11CC8EB4DC62}] DATAGRAM 6 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{371FC5CB-5583-42B7-9D12-4BA06450617E}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{371FC5CB-5583-42B7-9D12-4BA06450617E}] DATAGRAM 5 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{BCEE768D-6D41-4E65-BF36-5F62DEC74ED2}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{BCEE768D-6D41-4E65-BF36-5F62DEC74ED2}] DATAGRAM 0 : 2 : 2 : 上記の他にプログラム不正終了時の状態についての技術情報がこのレポートに含まれます。

Chosen solution

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Type about:crashes in the URL bar and hit Enter.

  1. Middle-Click the hyperlinks to bring up each Crash Report page in a new Tab; each page may take a few minutes to load.
  2. Then copy'n'paste the URL of each of those reports into the message box here.
  3. We'll see if we can help you figure out what is causing those crashes to happen.
Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Type about:crashes in the URL bar and hit Enter.

  1. Middle-Click the hyperlinks to bring up each Crash Report page in a new Tab; each page may take a few minutes to load.
  2. Then copy'n'paste the URL of each of those reports into the message box here.
  3. We'll see if we can help you figure out what is causing those crashes to happen.
more options

The PC that Firefox 7.0.1 crashed cannot permit to connect a internet . How do I get the crash report?