This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I stop Firefox asking me if I will "help improve Mozilla Firefox by sending anonymous information"?

  • 1 reply
  • 11 have this problem
  • 5 views
  • Last reply by Hasan

more options

Firefox keeps asking me if I will help improve it by sending anonymous information about performance, feature usage etc.

I don't want to do this, and have repeatedly selected the "No" option - but Firefox does not remember this and keeps asking me the same question next time I start it. How can I make it go away and not ask the question again?

Firefox keeps asking me if I will help improve it by sending anonymous information about performance, feature usage etc. I don't want to do this, and have repeatedly selected the "No" option - but Firefox does not remember this and keeps asking me the same question next time I start it. How can I make it go away and not ask the question again?

All Replies (1)

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.