How can I roll back to an older version? I cannot get into my inventory options in ebay after I downloaded the latest update
I click on certain links in Ebay and nothing happens. I cannot update my inventory or add products due to this not working
All Replies (6)
Please try to clear all your cookies used on ebay.com -- it sounds like there is an issue with the site settings making this not work. We haven't seen any other reports of ebay users of Firefox 9, so I strongly doubt that the version is the issue.
This article explans the procedure: https://support.mozilla.org/en-US/kb/Deleting%20cookies
I cleared all Ebay cookies and I still have the same problem.
I cleared everything but passwords. Still not working. It worked fine til I did the latest update
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
I have followed all instructions but still not working. I appreciate all the help I am getting. Hopefully we can figure this out. Firefox is what I want to use.