This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to make toolbar customization stick

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by diskeed

more options

After customizing the main toolbar (ie, adding/removing icons like New Tab, Print, Separator, etc.) it's only good until I close Firefox. Upon reopening all my customizations are gone and the toolbar is back to its default.

After customizing the main toolbar (ie, adding/removing icons like New Tab, Print, Separator, etc.) it's only good until I close Firefox. Upon reopening all my customizations are gone and the toolbar is back to its default.

Chosen solution

Thanks much for your assistance. The "Preferences are Not Saved" article had a link to a "Resetting Preferences" article. From that I started in Safe Mode and told it to Reset all Preferences to Firefox Defaults. Figured that was extreme but would be worth it. Turns out not only did that do the trick but it also didn't alter/remove everything so it was a simple matter to go in and make a few minor changes to get things back to where I wanted them. So THANK YOU very much!!

Read this answer in context 👍 0

All Replies (2)

more options

Hi diskeed,

You might want to look at the article How to fix preferences that won't save. It sounds like there could be an issue writing to the pref.js file or the file might be corrupt. The article I linked you to should help!

Hopefully this helps!

more options

Chosen Solution

Thanks much for your assistance. The "Preferences are Not Saved" article had a link to a "Resetting Preferences" article. From that I started in Safe Mode and told it to Reset all Preferences to Firefox Defaults. Figured that was extreme but would be worth it. Turns out not only did that do the trick but it also didn't alter/remove everything so it was a simple matter to go in and make a few minor changes to get things back to where I wanted them. So THANK YOU very much!!