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Why does Firefox constantly crash? This problem has become epidemic.

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

pmccarty76
pmccarty76
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This is but one of many websites that cause Firefox to stop working.

I am using an Asus laptop, Windows 7 Home Premium, 64 bit computer.

This is but one of many websites that cause Firefox to stop working. I am using an Asus laptop, Windows 7 Home Premium, 64 bit computer.

All Replies (2)

Matt_G
Matt_G
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Hey pmccarty76,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article.

Hopefully this helps!

Modified by Matt_G

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See: