Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

get this message when starting Firefox 5.0: procedure entry point CERT_FindSubjectKeyIDExtension could not be located in the dynamic link library nss3.dll

  • 3 replies
  • 1 has this problem
  • 23 views
  • Last reply by anapoli

anapoli
anapoli
more options

get this message when starting Firefox 5.0: procedure entry point CERT_FindSubjectKeyIDExtension could not be located in the dynamic link library nss3.dll

get this message when starting Firefox 5.0: procedure entry point CERT_FindSubjectKeyIDExtension could not be located in the dynamic link library nss3.dll

Chosen solution

Hi,

You can try to install the latest version over the current one: https://www.mozilla.org/en-US/firefox/new/

Read this answer in context 👍 1

All Replies (3)

Vivek
Vivek
more options

Chosen Solution

Hi,

You can try to install the latest version over the current one: https://www.mozilla.org/en-US/firefox/new/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Which security software (firewall, anti-virus) do you have?

anapoli
anapoli Question owner
more options

Thank you; after installing the latest version, I am able to use Firefox again.