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Firefox crashes

  • 5 replies
  • 5 have this problem
  • 5 views
  • Last reply by John99

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my firefox crashes to many times and i have no idea what to do with this

my firefox crashes to many times and i have no idea what to do with this

All Replies (5)

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If you don't know anything about your Firefox 'crashes'. You can download re-install it.

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Hello,

it would help if you could give me your crash ID, by following the steps mentioned in the steps mentioned here: Get help fixing this crash.

--Tobbi

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bp-6d3917d2-737a-43af-9915-6d8d52120414 this is the last crash ID

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Hey,

please try starting Firefox in the Diagnose Firefox issues using Troubleshoot Mode and see if the issue reoccurs.

--Tobbi

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In addition to trying safe mode

  1. disable all plugins whilst in safe mode
  2. try with Java disabled or uninstalled ( {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} 6.0.29 is presumably related to java use and shows up in your Crash Report)
  3. try creating and using a new profile
    see http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile or Troubleshoot and diagnose Firefox problems_8-make-a-new-profile

I do not personally understand the Crash report but for cross referencing purposes

  • Report for CrashID 6d3917d2-737a-43af-9915-6d8d52120414
  • Signature: js::analyze::ScriptAnalysis::addTypeBarrier(JSContext*, unsigned char const*, js::types::TypeSet*, js::types::Type)