Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do i prevent my firefox from crashing constantly?

  • 1 reply
  • 22 have this problem
  • 7 views
  • Last reply by John99

more options

All my browsers are constantly crashing! It's getting to the point where I can't do anything. HELP!

AdapterDeviceID: 0x 8a0 AdapterVendorID: 0x10de Add-ons: yespopupsV1@patheticcockroach.com:0.9.8b,{c0c588b6-b11d-4898-af00-079fed05aa32}:11.7 BuildID: 20120420145725 CrashTime: 1336160459 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1335362984 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 8a0GL Context? GL Context+ GL Layers? GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 75627 StartupTime: 1336158309 Theme: FXChrome Throttleable: 1 URL: http://www.nba.com/playoffs/2012/index.html Vendor: Mozilla Version: 12.0

This report also contains technical information about the state of the application when it crashed.

All my browsers are constantly crashing! It's getting to the point where I can't do anything. HELP! AdapterDeviceID: 0x 8a0 AdapterVendorID: 0x10de Add-ons: yespopupsV1@patheticcockroach.com:0.9.8b,{c0c588b6-b11d-4898-af00-079fed05aa32}:11.7 BuildID: 20120420145725 CrashTime: 1336160459 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1335362984 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 8a0GL Context? GL Context+ GL Layers? GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 75627 StartupTime: 1336158309 Theme: FXChrome Throttleable: 1 URL: http://www.nba.com/playoffs/2012/index.html Vendor: Mozilla Version: 12.0 This report also contains technical information about the state of the application when it crashed.

All Replies (1)

more options

You could look at firefox crashes, that includes troubleshooting advice and tips.

If after following that advice and doing updates all browsers crash; that tends to indicate a system wide problem rather than a Firefox specific problem.