This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

it will not open i have an account

snoopy_missy
snoopy_missy
more options

I am trying to sync desktop and phone - after I put in the codes and click I have an account it won't do anything(open) So I thought I would try advance setting but don't know where to get recovery key? Thank you for your help in advance

I am trying to sync desktop and phone - after I put in the codes and click I have an account it won't do anything(open) So I thought I would try advance setting but don't know where to get recovery key? Thank you for your help in advance

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See this for finding your Recovery Key on Desktop Firefox.
https://support.mozilla.com/en-US/kb/where-can-i-find-my-firefox-sync-key