Firefox crashes and won't restart
Whenever i use firefox it will run for a few minutes then it will crash and send me to the crasdh reporter. but when I go to restart it it will just send me back to the crash reporter. If it's any help it runs fine in safe mode
All Replies (2)
If it doesn't crash in safe mode, it's probably due to an add-on. You can troubleshoot this to narrow down the source with the instructions in this article - Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems or you can try the Firefox reset - Refresh Firefox - reset add-ons and settings
Hi reidroshdy,
Sorry you are having problems. The fact Firefox works in Safe Mode is usefull to know. That points to it working because of one of the changes safe mode makes: that includes disabling add-ons and turning off hardware acceleration.
- see Diagnose Firefox issues using Troubleshoot Mode
- and Troubleshoot Firefox crashes (closing or quitting unexpectedly)
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
- especially Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems_turn-off-hardware-acceleration
Try with hardware accelleration off and add the extensions back one by one (or half/quarter at a time if you have a few) untill you find which one is the problem.
Note you may wish to update your plugins, but take care Flash and Realplayer could be problematic.