This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 3 have this problem
  • 9 views
  • Last reply by cor-el

more options

I was periodically getting crashes, so I followed the advice in an article I saw online, suggesting a clean install of Firefox. I used Safari to download a fresh copy of Firefox. I removed, restarted, then installed the fresh version. It's crashing upon opening, even when selecting Safe Mode.

I'm not seeing the path that should have the crash reports, so I don't have a crash ID.

I was periodically getting crashes, so I followed the advice in an article I saw online, suggesting a clean install of Firefox. I used Safari to download a fresh copy of Firefox. I removed, restarted, then installed the fresh version. It's crashing upon opening, even when selecting Safe Mode. I'm not seeing the path that should have the crash reports, so I don't have a crash ID.

All Replies (2)

more options

See if this is helpful : Damaged plist file - Mac OS X

see also in the same page : Plugins - WebEx (Mac OS X)


thank you

more options

You can also do a check for corrupted and duplicate fonts and other font issues: