This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook, having trouble opening. Tried all the troubleshooting offered by Firefox--not loading in any browser

  • 2 replies
  • 15 have this problem
  • 15 views
  • Last reply by kermat13

more options

cleared cache, cookies and history, restored to default on browser and firewall and still can't get facebook to load--sporadic loading happens. I cant load on any browser--but primarily use Firefox.

Also disabled ext and no luck

cleared cache, cookies and history, restored to default on browser and firewall and still can't get facebook to load--sporadic loading happens. I cant load on any browser--but primarily use Firefox. Also disabled ext and no luck

Modified by kermat13

Chosen solution

Had a program called Easy Solve from Comcast--designed to solve problems-hah! Uninstalled that and all seems back to normal

Read this answer in context 👍 1

All Replies (2)

more options

Hi,

If you suspect OS malware problems other than network issues, these dedicated security forums would also be helpful:

http://www.bleepingcomputer.com/forums/forum79.html

http://www.spywarewarrior.com/index.php

http://www.spywareinfoforum.com/

http://www.wilderssecurity.com/

more options

Chosen Solution

Had a program called Easy Solve from Comcast--designed to solve problems-hah! Uninstalled that and all seems back to normal