We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

If parental controls are enabled -- even if child's use (e.g. Content) is not actually limited -- why do Safari and Firefox lose connection?

fezd1b
fezd1b
more options

Error message is "Firefox can't establish a connection to the server at [url]" for accounts that are "managed," that is, for which parental controls are enabled. Firefox works fine for all other accounts whether "standard" or "admin." This also happens in Safari: "can't connect to the server "livepage.apple.com"."

Error message is "Firefox can't establish a connection to the server at [url]" for accounts that are "managed," that is, for which parental controls are enabled. Firefox works fine for all other accounts whether "standard" or "admin." This also happens in Safari: "can't connect to the server "livepage.apple.com"."

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

If Safari is affected too, that would be a question for Apple support, wouldn't it?

fezd1b
fezd1b Question owner
more options

Apple suggests reinstalling OS but I'm hoping I don't have to go that far.

the-edmeister
the-edmeister
  • Moderator
more options

Have you tried an independent Mac Users Group for help or an alternative method of fixing that issue?

AFAIK, their aren't any advanced Mac users around here most days.