This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

tab and option settings

  • 7 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

i am baffled by sudden difficulty setting tabs options so windows display correctly, and i don't understand any of the article explanations. I've noticed from using POGO that suddenly when trying to open a game table in spades, the table window is not opening in a pop up window for just the game table... instead it is opening on my browser window as an added tab. This has made using pogo features extremely difficult, and i don't understand how what I assumed was just a java applet pop up has suddenly become executed as a new browsing tab.

I am anything but a geek, and have struggled since losing Windows XP . By my grasp of computers, none of the new database or software instructions are written so they can be understood. by this user. Either Mozilla or Windows 7 seems to change feature or options settings without my awareness that the option has been changed.

The problem specifically now, is opening up a game table window used to open without browsing tab features, and that was simpler. now the new table request is opening as a tab on a browser window and that is just completly handicapping the ability to use the pogo website. I've looked at tools options for tabs and don't understand how any of the choices relate to this navigation problem i'm having with using the pogo site ... please help.

i am baffled by sudden difficulty setting tabs options so windows display correctly, and i don't understand any of the article explanations. I've noticed from using POGO that suddenly when trying to open a game table in spades, the table window is not opening in a pop up window for just the game table... instead it is opening on my browser window as an added tab. This has made using pogo features extremely difficult, and i don't understand how what I assumed was just a java applet pop up has suddenly become executed as a new browsing tab. I am anything but a geek, and have struggled since losing Windows XP . By my grasp of computers, none of the new database or software instructions are written so they can be understood. by this user. Either Mozilla or Windows 7 seems to change feature or options settings without my awareness that the option has been changed. The problem specifically now, is opening up a game table window used to open without browsing tab features, and that was simpler. now the new table request is opening as a tab on a browser window and that is just completly handicapping the ability to use the pogo website. I've looked at tools options for tabs and don't understand how any of the choices relate to this navigation problem i'm having with using the pogo site ... please help.

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Read this answer in context 👍 0

All Replies (7)

more options

You can check the browser.link.open_newwindow.restriction pref on the about:config page to see if it still has the default value of 2.

Modified by cor-el

more options

I tried to adjust about config to value of 2 on open new window pref, i still have same problem with pogo. can not open game table when i just now tried to log back in to respond, I could not log oldfogie in was told i needed to disable cookies, and also did not understand instructions for that, suddenly came back to this window. very confused. giving a knowledgebase article as the solution is not helpful. the articles written in programmese, and i don't understand what the article trying to tell me please provide link to correct if possible.


(flipped the case of the text to undo a CAPS lock issue - c)

Modified by cor-el

more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

None of these suggestions solves the problem. From reading pogo's forum pages, it looks like pogo has eminently screwed the pooch on all their users once again, which they seem infamous in doing. Mozilla safe mode accomplishes nothing. Something about the stupid embedded menu pogo has programmed to access their pogo game rooms has made all the pop up javas go bonkers. you can only play a game on a browser tab. and if anything with that connection falters, you've lost your entire pogo connetion.

Does pogo try to see how well they can aggravate users as a matter of corporate mission, or are they all just morons in their programming department

more options

Pogo uses Java for its games.

Is Java working properly otherwise?


There are other things that need your attention.

Your above posted system details show two Shockwave for Director plugins.

  1. Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
  2. Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635

You should remove the older version.

See "Manually uninstalling a plugin":

more options

I have corrected all my plug ins and add ons and extensions in firefox. I've gone to control panel and uninstalled duplicates. I've updated all JRE and Java and Shockwave and Flash applications. Mozilla tells me all my add ons exgtensions etc are up to date now. Pogo STILL WILL NOT LOAD A GAME TABLE ANYPLACE BUT IN A BROWSER WINDOW. POGO IS STILL MESSED UP AND I WISH ALL THEIR PROGRAMMING EFFORTS WOULD JUST IMPLODE. THEY ARE THE MOST DISRUPTIVE WEBSITE ON THE WEB. NONE OF THEIR MAINTENANCE AND PROGRAMMAING EVER WORKS CORRECTLY AND ALWAYS CORRECTS MONTHS OF INCORRECT PROCESSING AND JUST PLAIN JUNKY COMPUTER COMMAND/ APPLICATION ACTIVITY. I ALSO THINK WHAT POGO DOES OFTEN CREATES PROGRAMMING BUGS FOR OTHER APPLICATIONS, LIKE CAUSING JAVA AND SHOCKWAVE TO NOT LOAD OR EXECUTE CORRECTL,Y.

DOES ANYONE AT POGO KNOW WHAT THEY ARE DOING?

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

You can also try to reset Firefox: